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After Market Taiwanese made Frames
Colony BMX offers a one (1) year warranty on all our aftermarket Taiwanese made frames for any problems arising from manufacturers defects in materials or workmanship.
This warranty covers cracks only.
Any bending, stripped out threads, twisting, denting or other such damage is deemed as a sign of rider abuse or incorrect maintenance and not product failure. Therefore not covered by this warranty.
Note: We do not recommend or warrant the use of dual cable lower gyro systems with our frames. Use only standard 2 into 1 cable systems when using a gyro.
After Market USA made Frames
Colony BMX offers a ninety (90) day warranty on our LTD frames made in the USA for any problems arising from manufacturers defects in materials or workmanship.
This warranty covers cracks only.
Any bending, stripped out threads, twisting, denting or other such damage is deemed as a sign of rider abuse or incorrect maintenance and not product failure. Therefore not covered by this warranty.
Note: You will be given the option to buy a Taiwanese made frame at a reduced cost, for any warranty issues within 90 days on the USA made frames.
After Market Forks
Colony BMX offer a one (1) year warranty on all our aftermarket forks for any problems arising from manufacturers defects in materials or workmanship.
This warranty covers cracks only.
Any bending, stripped out threads, twisting, denting or other such damage is deemed as a sign of rider abuse or incorrect maintenance and not product failure. Therefore not covered by this warranty.
After Market Handlebars & Cranks
Colony BMX offer a six (6) months warranty on all our aftermarket bars & cranks for any problems arising from manufacturers defects in materials or workmanship.
This warranty covers cracks only.
Any bending, stripped out threads, twisting, denting or other damage is deemed as a sign of rider abuse or incorrect maintenance & not product failure. Therefore not covered by this warranty.
Complete Bikes
Colony BMX offer a six (6) months warranty on our complete bikes for any problems arising from manufacturers defects in materials & workmanship.
This warranty relates to the frame & forks for cracking only.
All other complete bike parts have a full 90 day warranty. Any bending, stripped out threads, twisting, denting, blown bearings or other such damage is deemed as a sign of rider abuse or incorrect maintenance & not product failure. Therefore not covered by this warranty.
All other products – Complete Bike Parts & After Market Parts
Colony BMX offer a full ninety (90) day warranty for any problems arising from manufacturers defects in materials or workmanship.
This warranty covers cracks & breakages only.
It excludes any bending, stripped out threads, twisting, denting or other such damage as this is deemed as a sign of rider abuse or incorrect maintenance & not product failure. Therefore not covered by this warranty.
Normal wear & tear is also not covered for any of our products.
These warranties only extend to the original purchaser & the original purchase.
No warranty is offered on any replacement parts supplied within this warranty or any warranty.
The original purchase receipt MUST also be kept & presented when making a claim.
All claims must be made through the place of purchase in the country of purchase.
You can first email us here at Colony BMX with your initial claim details at info@colonybmx.com.au
The end user is responsible for all costs involved in making a claim & this includes postage costs in returning of the products to your place of purchase or us, for inspection. First always contact either your place of purchase or us directly before you send any products back for inspection.
No modifications to the product are allowed & any modifications made will result in a void warranty. This excludes cutting down the steer tube length on forks or cutting down handle bar widths. However, if it is determined, that these modifications were the cause for such failure, then any warranty is void. Any labour &/or transport charges for the replacement products are not included & must be worn by the purchaser.
Colony BMX fully stand behind our products & feel you will not need to make a claim on our products but offer this warranty as a sign of complete trust in our products.
Colony Oneway™ Peg Fitting Instructions
Colony Oneway™ Pegs are very unique in that they have a special offset internal machining process. Meaning they are thicker on the bottom & much thinner on the top. You must always make sure they are fitted the correct way.
You must always use the supplied locator bolts & they must be fitted on the correct side. (Left or Right) They have markings showing where to place your locator bolt dependant on what side you are running your peg.
DOWNLOAD A PRINTABLE VERSION OF THE FITTING INSTRUCTIONS HERE
Printable version is in Adobe Acrobat Reader format. Download your free version HERE.